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Getting Started

Eligibility
This trade-in program is available to customers who have made a recent Gateway purchase. In order to verify your eligibility, you will need to provide a valid serial number and proof of purchase of your new Gateway or eMachines product.

Four Easy Steps To Trade In Equipment

• Step 1 -- Use the Trade-In Estimator to receive an instant estimate.
• Step 2 -- Register for a Trade-In account and sign in.
• Step 3 -- Pack and ship your items to our trade-in warehouse.
  Include a proof of purchase of any Gateway or eMachines product
• Step 4 -- After receipt and verification of your items, Dealtree will issue you a check per the outlined Terms and Conditions.

Trade-In Confirmation
After completing the trade-in form, you can expect to receive an e-mail confirmation of your request. We recommend that you keep a copy for your records. This message will confirm the item(s) you are trading in, the estimated value, recycling fee if applicable, and an estimate number.

You have 30 days from the day you completed your request to send your trade-in product to DealTree. The product must be shipped by the date noted on the label. If you experience technical difficulties, please contact Trade-In Support.

Get started now with our Trade-In Estimator.